Introduction
Welcome to The Injury and Performance Clinic. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard any information that you provide to us when using our website and services.
Who We Are
The Injury and Performance Clinic (referred to as “we,” “our,” or “us” in this policy) is a physiotherapy and sports injury clinic based in Pickmere, Cheshire, UK, specializing in injury recovery and wellness. Our website offers general information about physiotherapy, injury treatment, and wellness. Please note that any advice provided on our website is general and is not intended to substitute for specific medical advice or an in-depth assessment by a qualified healthcare provider.
What Information We Collect
Personal Data You Provide: We may collect personal information, such as your name, email address, and phone number, when you contact us through our website or subscribe to any updates or services.
Automatically Collected Data: Our website uses Google Analytics to collect non-personal data about your browsing behavior. This includes data such as your IP address, browser type, device type, and time spent on our website. This information is used to understand how visitors interact with our website and to improve user experience.
How We Use Your Information
The information we collect is used for the following purposes:
To Provide Information and Services: We use your personal information to respond to your inquiries, provide information about our services, and send you updates if requested.
Analytics and Website Improvement: The information collected through Google Analytics helps us analyze website traffic and user interactions. This data enables us to improve our website’s functionality and tailor content to better serve our visitors.
Compliance and Legal Obligations: We may use your data to comply with legal obligations or respond to legal requests.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third-party service providers who assist in website analytics, provided they adhere to data protection obligations. Google Analytics is a third-party provider that collects data on our behalf, but we do not share any personally identifiable information with Google Analytics.
Your Rights
Under data protection laws, you have rights regarding your personal data. These include:
The Right to Access: You have the right to request copies of your personal data.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The Right to Erasure: You have the right to request that we delete your personal data under certain conditions.
The Right to Object to Processing: You have the right to object to our processing of your personal data.
To exercise these rights, please contact us at [contact@theinjuryandperformanceclinic.com].
Data Security
We take the security of your data seriously. We implement suitable physical, electronic, and managerial procedures to protect the information we collect online. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
Cookies
Our website uses cookies to improve your browsing experience. A cookie is a small file placed on your device that helps us analyze web traffic and personalize your visit. You can choose to accept or decline cookies. Declining cookies may limit your ability to use some parts of our website.
Google Analytics
We use Google Analytics to collect information about how visitors use our website. Google Analytics uses cookies to gather this information. This helps us analyze data about web traffic and improve our website. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Links to Other Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We encourage you to review the privacy policies of any linked websites, as we are not responsible for their privacy practices or content.
Disclaimer
All information and advice provided on our website is for general informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment. Before taking any action based on the information found on our website, please consult with a qualified healthcare professional.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please review it periodically. Your continued use of our website after any changes indicates your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or the information we hold about you, please contact us:
The Injury and Performance Clinic
Pickmere, Cheshire, UK
Email: Info.injuryandperformance@gmail.com
Phone: 01565 318100
Effective Date: 26/10/24